Privacy Policy

Last updated: 7 June 2026

GreenMind Hospitality ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you contact us or use our website at greenmindhospitality.com. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We only collect information that is reasonably necessary for our business. This may include:

Contact details you provide — your name, email address, phone number, and business name.
Enquiry details — the content of any message, enquiry, or request you send us.
Business information you share with us during an engagement so we can deliver our services (for example, details about your venue's systems and operations).
Technical information — basic, non-identifying data your browser sends when visiting the site (such as browser type), to the extent our hosting provider logs it.

How we collect it

We collect personal information directly from you — when you submit our contact form, email or call us, or engage us for services. We do not buy personal information or collect it from undisclosed third parties.

Why we collect and use it

To respond to your enquiry and communicate with you.
To provide, manage, and improve our services.
To meet our legal, accounting, and record-keeping obligations.

We will not use your information for a purpose unrelated to the above, or send you marketing you haven't agreed to.

Disclosure

We do not sell your personal information. We may share it with:

Service providers we use to run our business — for example email and productivity tools (Google Workspace), website and form infrastructure (GitHub, Cloudflare), and our internal automation tooling. These providers process information on our behalf under their own terms and privacy policies.
Authorities or third parties where required or authorised by law.

Overseas storage

Some of the service providers above may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Access and correction

You can ask us what personal information we hold about you, request a copy, or ask us to correct it. Contact us using the details below and we will respond within a reasonable time.

Cookies and analytics

This website does not use advertising or invasive tracking cookies. Any analytics we use are limited to understanding general, aggregated site usage and do not identify you personally.

Complaints

If you have a concern about how we have handled your personal information, please contact us first and we will work to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date shown above.

Contact us

GreenMind Hospitality
Perth, Western Australia
Email: luke@greenmindhospitality.com